Due to the nature of digital products, RAColor cannot issue a refund once the files have been accessed and downloaded. Situations that meet a certain criteria such as duplicate orders will be granted a refund. Nothing contained herein shall be interpreted or construed as approving a refund or an obligation to refund an order by RAColor.
If an issue does arise we work all customers to ensure they are satisfied with their purchase and come to a resolution with them.
We take amazing care of all my customers to ensure they can install and download all their products. If you need help with anything or have any questions please don’t hesitate to email me at with our contact form Here or email me at email@example.com at time. We will always happy to help.